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A Canadian commercial-lines MGA

From rating workbooks to a tested rating engine

A Canadian commercial-lines MGA priced its business in Excel workbooks that had grown over many years. We rebuilt the rating logic as a tested calculation engine, built a web application on it for underwriters and brokers, and support the operations that feed it.

Before

  • Pricing lived in large Excel workbooks, with logic spread across tabs and macros
  • Broker quotes were slow to turn around
  • Formula errors could creep into prices unnoticed
  • There was no central record of who rated what, or why

What we did

  1. Phase 1Rebuilt the rating logic as a calculation engine, and tested it against the workbooks’ own results before anything changed for underwriters.
  2. Phase 2Built a web application for underwriters and brokers on that engine, with role-based limits on who can approve what.
  3. OngoingSupport for the operations around it: submission intake, schedule-of-values clean-up and loss-run intake.

What they have now

  • Every quote comes from one tested engine instead of copies of a workbook
  • Rating decisions are recorded along with who made them
  • Approval limits are enforced by the application, not by memory

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